Support

We usually reply within a few days

Need help with RouteCharge? We’re happy to assist — email support@routecharge.app and we’ll get back to you.

Do I need an account?

No — RouteCharge works without signing up. Your vehicles, favourites and saved routes stay on your device.

What’s the difference between Free and Pro?

Free lets you browse the map and check charger compatibility with a generic EV profile. Pro adds your own vehicle, so you can plan full routes with vehicle-specific range and charging estimates, plus support for multiple vehicles.

How do I cancel my subscription?

Open Settings on your iPhone → your name → Subscriptions → RouteCharge. RouteCharge itself never processes payments — that’s handled entirely by Apple.

Where does charger data come from?

TomTom and Open Charge Map. Charging speed, availability and compatibility are estimates and may be incomplete — RouteCharge labels its confidence honestly rather than guessing.

Something looks wrong with a charger or route

Let us know at support@routecharge.app — include the charger name or route if you can, it helps us track it down.